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Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
If ordering from Kickmats.com we offer shipping to the continental United States.
Do You Ship Internationally?
Not at this time.
How Long Will It Take To Get My Package?
If ordering direct from KickMats.com you should receive your order with 2-3 business days.
Amazon Shipping
If you select a Kick Mat from an Amazon retailer, Amazon will ship the item directly to you. We do not control or ship Amazon merchandise. Please see your Amazon account for more information.
PAYMENT
What Payment Methods Are Accepted?
If ordering from Kickmats.com we accept all major credit cars, Apple Pay and Google Pay.
Is Buying On-Line Safe?
Yes, all transactions are safe and made by Stripe payment processor.
Order & Retunrs
How do I place an Order?
Yu can place an order online via the "add to cart" button and follow the instructions.
How Can I Cancel Or Change My Order?
You can cancel an order (Prior to shipping) anytime by using our contact us form. If your placing an order via Amazon please see Amazons/Venodrs order cancelling policy.
Do I need an account to place an order?
No, you do not need an account to order direct from KickMats.com
How Do I Track My Order?
You will receive an email with a tracking # and information about your order.
How Can I Return a Product?
We accept returns of unopened items up to 14 days. Any opened and used items cannot be returned for a refund.